Privacy Policy
A Legal Disclaimer
This Privacy Policy describes how JC Plumbing Inc. collects, uses, and protects personal information through this website and in the course of providing plumbing services. This policy is provided in accordance with applicable privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA)
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While we strive to keep this Privacy Policy accurate and up to date, it does not constitute legal advice. Privacy laws and regulations may change, and JC Plumbing Inc. reserves the right to update or modify this policy at any time to reflect operational, legal, or regulatory changes.
By using this website or submitting personal information to JC Plumbing Inc., you acknowledge and agree to the terms outlined in this Privacy Policy. If you have questions regarding how your personal information is handled, you may contact us directly for clarification.
Privacy Policy
Effective Date: February 2026
JC Plumbing Inc. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our plumbing services.
This policy is provided in accordance with applicable privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
1. Information We Collect
We may collect the following categories of personal information:
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Name
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Phone number
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Email address
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Service address
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Billing information (if provided)
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Communication preferences
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Website usage data (IP address, browser type, device information)
We collect this information when you:
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Submit a contact form
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Call or text us
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Request an estimate
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Schedule a service
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Interact with our website
2. How We Use Your Information
We use your information to:
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Provide plumbing services
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Schedule appointments
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Respond to inquiries
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Send service confirmations or reminders
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Improve our website functionality
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Comply with legal obligations
We do not sell your personal information.
3. Text Messaging & Communications
If you provide your phone number, you consent to receive service-related communications, including appointment confirmations, reminders, and service updates. Message and data rates may apply. You may opt out of SMS communications at any time by replying “STOP.” We do not share mobile numbers with third parties for marketing purposes.
4. Sharing of Information
We may share information with:
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Service providers assisting with operations (e.g., scheduling software, website hosting)
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Payment processors (if applicable)
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Government authorities when required by law
All third-party service providers are expected to maintain appropriate confidentiality and data protection standards.
5. Cookies & Tracking Technologies
Our website may use cookies and analytics tools (such as Google Analytics) to collect non-personal usage data. This information helps us improve website performance and user experience. You may disable cookies through your browser settings.
6. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
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Request disclosure of personal information we collect
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Request deletion of your personal information
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Request correction of inaccurate information
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Opt out of the sale of personal information (we do not sell data)
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Limit use of sensitive personal information (if applicable)
To exercise your rights, contact us at:
714-639-5500
We may need to verify your identity before processing requests.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet is 100% secure.
8. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
9. Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from minors.
10. Changes to This Policy
JC Plumbing Inc. reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
11. Contact Information
If you have questions regarding this Privacy Policy or your personal data, please contact:
JC Plumbing Inc.
714-639-5500